I want a credit score for a flight we skipped from Phoenix to Spokane. We missed the flight as it took us so extensive to obtain thru customs. We had been flying from Mazatlan and going thru customs in Phoenix.
I also would like to touch upon the wonderful service AA offers towards the handicapped. I am 84 several years outdated and now have to have wheelchair support to have about from the airports. I had been shocked and delighted at the guidance I obtained, and in addition within the attitudes in the individuals who assisted me Using the wheelchair support, as well as the motorists in the handicap carts in Charlotte airport. They ended up all so helpful and really pleasant too.
When I acquired towards the complimentary resort that American setup for me, I known as 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights which were offered on USAIR. She instructed me there were no open seats on any from the early USAIR flights. I had been online and could see that there were obtainable flights. I truly booked a flight to show it to her.
We're so outstanding upset with this type of mis-cure and lousy administration by American Airways and will never fly you once more.
Your not enough reaction prompted me to cancel my excursion which I advised All people to at American.. Be sure to inform me what I do upcoming..
I am 77 calendar year previous I approach this wonderful family vacation with my daughter to indicate her our heritage in Chile, we paid almost $3000.00, we flew to South The us Chile on 12/27-01/06/2016, then the nightmare began the fly from Miami to Santiago scl , we seat in the runway for two several hours as a result of baggage delayed, the pilot stated it absolutely was trouble with not sufficient staff to load the plane AA957 with luggage. then our seats difficulty: seat 41A , my daughter TV was damaged, my seat 41B my arms were being damaged, wouldn’t go up, so and Once i really need to visit the bathroom I couldn’t rise up, given that I've Diabetes I need to head to the bathroom that may be why I took the end seat Once i tried to climbing around the arm I Minimize my leg and was bleeding. I check with the flight attendant for help, she was no help in any respect. my daughter made an effort to help me by climbing above me considering that we couldn’t get any help. she slip and fell on both arms trying to climb above me and bruised The within of her legs truly terrible. We now have images of her leg and my leg appear to be elephant ft, let me show you it damage so lousy I cried from your pain, The full two months in Chile I'd to order sneaker a single measurement even bigger considering the fact that my toes ended up so swollen and my daughter couldn’t dress in her bathing fit considering the fact that the inside of her leg have been all bruised up.
Hi my identify is larneta and i flew with American Airways for The very first time to do a suprise bridal shower for my ally,but when I landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad EVERYTHING for your suprise bridal shower in Those people bags.I couldnt work out why they exactly where in Wisconsin And that i didnt care I just required them to be exactly where I used to be at once.So I had to terminate everything. All her household and his friends and family.I used to be actually crying while in the airport she didnt even know I used to be there I arrived early only for the suprise.
I have attempted contacting and was on for 15 minutes in order to be hung up on. I have despatched 2 e-mail without having reply… I like your airline but attempting to have a adjust built so we do not eliminate all the the money we expended on our flight because we aren’t in a position to really make it because my fiancés grandmother handed absent and we need to be below and will’t depart at this moment Using the funeral developing all through our scheduled vacation. I haven't been ready to get anyplace and remaining that i'm a Journey Agent, I know that for instances like this, In spite of non-refundable tickets, the airlines may give a credit rating for partial or may possibly even give credit rating for the full amount of money to be used on long term vacation.
We happen to be frequent flyer customers for over 30 many years, and one of many attractions for us to continue along with your services are classified as the perks you offer to us and The nice service we have generally had in countless trips with AA. On Jan 29 2015, I referred to as AA en Español for making arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Girl Ana this website Maria helped me with every one of the paper operate And that i did purchase all the additional expenses with my Town Bank card foe my husband and myself and Ana Maria instructed me that I will get affirmation on my e mail, and gave me about the mobile phone our two locator information. Nicely, now Once i named all over again since we didn't get the knowledge on my e-mail, we had been knowledgeable to our surprise that only my partner experienced reservation and there was absolutely nothing on record for myself!
I am a faithful client and Despite my decades of loyalty if I was 5 minutes late there will be no lee way for me to board a aircraft.
Bravo to American Airways for providing the shock enhance to your personnel. And not cowering to your disgruntled passenger on todays La Guardia flight. Simply because some attendents were being cheerful and wished him an incredibly Merry Xmas. Truly ?? It’s about time we took again our greatest needs and grumpy individuals just remain from the planes and retain their views to themselves.
On landing in Roatan on Feb 14, I learned a bit of my baggage was however in Miami And they'd have it to the airplane on the subsequent flight from Miami to Roatan, the subsequent Saturday!
We were being on AA 1517 from Miami to Roatan 02/thirteen/sixteen and 02/fourteen/sixteen & The flight was unable to land in Roatan and diverted to Belize. I'm familiar enough with traveling to learn the Captain manufactured the appropriate contact and the diversion was weather similar. On landing in Belize we were being knowledgeable through the Captain there was a warning gentle on an motor that necessary to be dealt with, the element was available in Belize. The result was a transparent mechanical delay. We deplaned and were explained to we would get foodstuff and consume. After much more than an hour we experienced not been fed and also a bit afterwards we got a sandwich and bottled h2o after which you can instructed we could board.
I've usually employed continental airways and had changed to American but immediately after this incident I don’t Imagine sick at any time fly with you men any more a cockaroach on the airplain im confident everyone on facebook would choose to no about this even the information very discustin and terrible I believed airplains have been pest contal no cost.