I won't ever be use AA all over again!! I booked a flight for me and my son to affix our loved ones on vacation. Lengthy story short something came up and we're not able to go right now. I called your business with over a months detect. Canceled the fight with cellphone rep John; who was quite polite. He didn't say anything at all about the amount of demand I can be manifest for canceling the flight. I named back to ask in regards to the charge and I had been advised which i could be charge $two hundred by AA and $50 through the resource I utilized to e-book the flight for each individual. Which i might have a $fifteen credit history for every human being… I questioned to talk to her supervisor and Michelle Morgan was the individual I future talked to. She was no help, I requested to talk to her supervisor and she said that there was not a soul higher than her. I advised her that I was certain that there was a person earlier mentioned her. At last she stated which i could go to The shopper relations Internet-web page. Once again I asked her two times for her supervisor’s identify and she or he replied buyer relations. I once more instructed her I required the name of her direct supervisor, the person that she described to…the title presented was Jalia Elisidi .
British Airways don’t make it possible for us to make use of the lounge facility in London.This unquestionably takes away the really privileges we considered we experienced gained over time.
Superior afternoon this is my 2nd knowledge with AA. The same time previous I went thru the same problem with my baggage.
I have been to the cellphone for three hrs looking to solve a problem the place my bag was split open and my possessions lacking.
I was delayed on Monday feb fifteenth two times in advance of getting cancelled and bumped to Tuesday. Though I used to be pissed off I recognized. Then at 10:30pm I get yourself a text saying my Tuesday flight was cancelled right until Wednesday.
I have provided an article that outlines your company as getting the worst airline inside the business which isn't one thing to generally be proud of. Based on my experience I'll say that I am under no circumstances going to fly with your business again, and neither will anybody I realize. I have presently publically declared my frustrations together with your airline on every one of the social networking sites.
Upon arrival in Panama with flight AA959 among the list of 2 luggages, a Roncato baggage, ( pics connected ) worth €189 arrived damaged. I straight away went to the appropriate Business inside the airport, exactly where the only remark was that they handed me a « checking Write-up Injury observe », which I enclose herewith. I expended the next day looking for a new baggage and endeavoring to get in touch along with your workplaces by means of the phone numbers indicated about the explained document devoid of, nonetheless, getting any reply – the cellular phone is rarely answered and the road goes blank immediately after several minutes of ready, no matter which number I dial. I So carry on my journey and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I yet again try to Get hold of your Office environment for the airport, but the one tips they may give me was to issue a criticism via your website, which I am now doing. Other than the above mentioned, I do have Yet another – and possibly much more critical – grievance. At time of my reservation I paid out an extra $88 ($44 Every single) for more comfort seats. To my surprise, the seats turned out to generally be the conventional – no more – seats.
I much too had an complete nightmare of the flight with them. I filled out their 1500 word complaint variety by cutting it down to the point that even I didn't have an understanding of what I had undergone.
When I arrived in Newark, AA educated me which the ticket agent experienced did not “scan” my bag, and Subsequently, even at 7:00 p.m., they may not set up for my bag for getting on One more flight to Newark that evening.
I've also penned about my baggage becoming scraped up and damaged…. I feel like I am due some compensation, and a refund of $50 for my vacation…. I am a client Girl, but I do hope a person contacts me quickly about this….
Hi, I needed to alter this reservation, I booked this flight, I bought coverage, I’m needing to go go to my mother who may have terminal Mind most cancers, I’ve been flying American The complete time for you to get to check out her. I are already obtaining insurance coverage every time, which time, My husband is snowed in and might’t appear house in the perfect time to look immediately after my Young ones so I am able to depart. I have already been over the cell phone now for more than one hour wanting to transform or get something heading with my flight with Definitely no results plus the travel insurance plan you provide and publicize as won't cover this type of trip change emergency (!
I flew to Eire on 9/fifteen/fifteen and returned on 9/25/15. This was my 1st Worldwide flight and my initially the perfect time to fly in a few years. The personnel were wonderful and the meals was great. Convenience on how about was ok as I had an aisle seat but was in the course of 5 seats on the return flight and the person’s chair before me was each of the way again (appeared slightly additional back again than some) and I used to be not able to enjoy videos as it was as well shut and could barely put my tray all the way down to try to eat. When returning, I stored awaiting my bag and it just wasn’t there so went on the counter and inquire.
When examining in at IAH, the personnel driving the AA desk were being all chatting and talking about family vacation. They seem annoyed my blog that we experienced so many baggage. The additional get the job done was obtaining of their way. This was not the way I expected to begin my excursion.
was in Haiti August seventeenth,went on the airport 11-30am as well as flight was to depart for that US at 1pm and was explained to I'd Skipped MY FLIGHT.But wasn't offered any essentive to remain for the following day,and was pressured to buy A different tickert for August twenty third at my expence.I Practically misplaced my occupation due to tht,they bought my seat and set me at an expected expencies of which I Need For being COMPANCERTATED FOR THE MONEY Missing,WAGES Missing.